This Cookie Policy explains how Ummah Care Limited (“Ummah Care”, “we”, “our” or “us”) uses cookies and similar technologies when you visit our website or use our online services.
This policy should be read alongside our Privacy Policy.
Effective date
22 August 2026
Company number
17397258
Registered office
71–75 Shelton Street, Covent Garden, London WC2H 9JQ
Registered Office: 71–75 Shelton Street Covent Garden London United Kingdom WC2H 9JQ
Email: info@ummahcare.com
2. What Are Cookies?
Cookies are small text files placed on your computer, tablet or mobile device when you visit a website.
Cookies help websites function correctly, improve user experience and provide information about how visitors use the website.
Cookies cannot normally be used to personally identify you, although they may be linked to information you have provided to us.
3. Why We Use Cookies
We use cookies to:
Ensure the website functions correctly
Remember your preferences
Keep you securely signed in
Improve website performance
Understand how visitors use our website
Prevent fraud and abuse
Measure the effectiveness of our content
Improve our services
Some cookies are essential for the operation of our website and cannot be disabled.
4. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly.
They may include cookies used for:
User authentication
Security
Session management
Form submissions
Load balancing
Fraud prevention
Without these cookies, certain parts of the website may not function correctly.
Performance & Analytics Cookies
These cookies help us understand how visitors use our website. They may collect information such as:
Pages visited
Time spent on pages
Navigation paths
Browser type
Device type
Referral source
Website performance
This information helps us improve the website. Analytics data is generally aggregated and does not directly identify individual users.
Functional Cookies
These cookies remember your preferences to improve your experience. Examples include:
Preferred language
Saved searches
Directory filters
Login preferences
Accessibility settings
Marketing Cookies
Where you have provided consent, marketing cookies may be used to:
Measure marketing performance
Understand visitor interests
Deliver relevant communications
Prevent repetitive advertising
We will only use these cookies where required by law after obtaining your consent.
5. Third-Party Cookies
Some cookies are placed by trusted third-party services we use. These may include services such as:
Stripe (payment processing)
Google Analytics
Webflow
Directify
Fillout
Email marketing providers
Website security providers
These third parties have their own privacy and cookie policies which govern how they process your information.
6. Cookies Used on Practitioner Accounts
If you create an account or manage a practitioner listing, cookies may be used to:
Keep you signed in
Maintain secure sessions
Save dashboard preferences
Improve account security
Prevent unauthorised access
These cookies are considered essential to provide the service you have requested.
7. Managing Cookies
You can manage or delete cookies at any time through your browser settings. Most browsers allow you to:
View stored cookies
Delete cookies
Block specific cookies
Block all cookies
Receive notifications before cookies are stored
Please note that disabling certain cookies may affect the functionality of our website. Some features may no longer operate correctly.
8. Cookie Consent
When you first visit our website, you will be presented with a cookie banner allowing you to:
Accept all cookies
Reject non-essential cookies
Manage your cookie preferences
Your preferences may be changed at any time using our cookie settings, where available.
9. How Long Cookies Remain
Some cookies expire when you close your browser. Others remain on your device for a specified period to remember your preferences between visits.
Retention periods vary depending on the purpose of the cookie.
10. Do Not Track
Some browsers offer a “Do Not Track” feature. Because there is currently no consistent industry standard for responding to these signals, our website may not respond to them.
You can continue to manage cookies using your browser settings or our cookie preferences.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or our services.
The latest version will always be published on our website with the updated effective date.
12. Contact Us
If you wish to make a complaint or have any questions about this Complaints Procedure, please contact: